Consumers appreciate coupon offers that save money on favorite brands or products. Coupons are an integral part of keeping consumers engaged and returning to stores. The largest challenges that conventional paper and web coupons have faced have been overcome by mobile (SMS) coupon programs.
Immense clutter exists in the mail and email channels. These channels are filled daily with coupon offers that are rarely relevant, as a result consumers automatically disregard many offers that come in via mail or email, or the offers are sent to junk mail.
The mobile phone and text message coupons offer brands the opportunity to immediately cut through the clutter and present coupons to consumers on a personal device, their mobile phone. Consumers pay attention to text messages because most of them come from friends or peers. Brands that create a presence in the mobile phone space can enjoy much of the same attention that people give to important individuals their lives.
The mobile coupon can remain on the mobile phone for as long as the consumer needs to keep it. This efficiency makes it much easier for the consumer to redeem the coupon at the next possible opportunity-no need to remember a paper coupon or print out an email offer. The consumers’ phone is always with them.
According to the new Juniper Research white paper on mobile coupons, “Marketers can use the mobile device as the ultimate personal marketing channel. It is almost permanently switched on and physically with the consumer. This makes a great opportunity for brands and marketing agencies to access clients immediately, driving footfall and encouraging an instant decision,” said Howard Wilcox, Senior Analyst at Juniper Research and lead report author.
Creating a text message coupon program with Renu Mobile can be easy and affordable. Our coupon programs have seen ROI of 230% and higher. Coupon programs can include unique codes for each user or a general code with encouragement to consumers to go viral and send to friends, increasing your brands reach. Renu Mobile can use your current coupon code system or assign as many coupon codes as your campaign needs. Typical coupon campaigns can be set-up within a few days, ready for you to promote in stores, in print ads or on-line.
Our customers use coupons currently to drive consumers to complete brand surveys, reward them for shopping at specific locations, as an incentive to spend higher amounts at specific times and also to determine which print/web ads are getting attention from consumers.
Using the mobile phone for coupons is effective, cost-efficient and convenient for the consumer. Make your coupon program mobile and begin to experience the increased ROI and response rates that Renu Mobile customers are enjoying.